Privacy Policy

1. Introduction

RasidBase ("we", "us", "our"), operated by Guru Brothers Ltd, is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, and safeguard information when you use our airtime distribution platform.

2. Information We Collect

We collect information you provide directly, including your name, email address, company name, and payment details when you register or use our services. We also collect usage data, log files, and device information to improve platform performance.

3. How We Use Your Information

We use your information to provide and operate the platform, send transaction confirmations and alerts, deliver WhatsApp and email notifications you configure, process payments, and comply with legal obligations.

4. Data Storage and Security

Your data is stored on secure servers. We use industry-standard encryption, access controls, and monitoring to protect your information. Tenant data is fully isolated — no cross-tenant access is possible.

5. Data Sharing

We do not sell your personal data. We may share data with service providers (e.g., payment processors, email/SMS gateways) strictly to operate the platform. We may disclose data if required by South Sudanese law or court order.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@rasidbase.com.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or a prominent notice on the platform.

8. Contact

Guru Brothers Ltd · Juba, South Sudan · privacy@rasidbase.com